As William Gibson has said: "The future is already here, it's just not evenly distributed." Are you leveraging the new capabilities technology is bringing? Companies need to create richer customer experiences, decrease costs, and speed innovation, and it's time to get on board with social media. Companies are finding gains in engaging social media not only internally, but externally as well. So how do you take advantage?
Focusing on customer support, this audio conference covers the principles, case studies and opportunities to be found. Leverage the power of ‘we’ for your organization.
Customer Support In the Era of Social Media is being presented by Dr. Clark Quinn, Founder, of Quinnovation and airs on Thursday, July 23, 2009. For more details or to register, please visit our site at www.fxconferences.com
