Tuesday, May 8, 2012

Dollars and Sense – The Cost of Quality (COQ) Model and the Bottom Line

is being presented by Rene D. Massengale, President, of Global Food Quality Concepts, LLC and airs on Wednesday, May 16th, 2012.  For more details, or to register please visit our site at www.fxconferences.com

The food and beverage industry is faced with increasing pressure to improve the safety and quality of products for human consumption while still maintaining a profitable bottom line. Successful companies understand that quality management is vital to successfully meeting this challenge, but how does the cost of quality affect the bottom line?

Cost of Quality is defined as the cost associated with detecting and avoiding quality failures. It is the cost associated with monitoring, detecting, and correcting errors in manufacturing or personnel. A Cost of Quality model is a quality management tool that can be integrated into other quality management systems to better understand and track the cost of quality failure over time. It translates the language of quality into the language of dollars understood by senior management.

This audio conference presentation explores quality costs, the Cost of Quality (COQ) model, and how it can be used to measure the real benefit derived from quality management efforts. In addition, our speaker discusses how Cost of Quality can be used to track the impact of quality compliance and noncompliance on the organization’s revenues from a risk management perspective.