Preserving Relationships in the Face of Divergent Project Expectations

Managing divergent project expectations is a challenge that is often faced by project managers at CROs and sponsor companies. If a relationship becomes compromised, which strategies can address misunderstandings and improve relationships among shakeholders?

In this audio conference we discuss best practices for project planning to help ensure consistent expectations, and strategies for addressing divergent expectations and improving working relationships. We also talk about the importance of up-front planning to ensure consistent project expectations among stakeholders, and identify processes available to clearly define expectations and open channels of communication.

Preserving Relationships in the Face of Divergent Project Expectations is being presented by Michael Hill, Project Manager, Registries and Observational Studies, with Covance Periapproval Services and airs on Wednesday, April 8th, 2009. For more details or to register for this conference, please visit our site www.fxconferences.com

Retaining Employees and Making Training Stick

Retaining quality, high-producing employees is a critical goal of any company. However, while investing in employees is arguably the smartest investment a company can make, it frequently seems to be the lowest of priorities during times of economic challenge. Traditionally, investing in employees takes the form of training. But if training is not structured properly, it results in little to no behavioral or attitude change, wasting time and precious resources.

So how do you make sure training will "stick"? Designing interactive experiences increases retention and ensures behavioral change to increase productivity and your bottom line. This audio conference explores five key steps that will not only ensure training retention, but also help you reduce staff turnover.

Retaining Employees and Making Training Stick is being presented by David Piltz, Managing Partner, with The Learning Key, Inc. and airs on Thursday, May 14, 2009. For more details, or to register for this conference, please visit our site www.fxconferences.com

Building a Global CMS: Challenges & Lessons Learned

Developing and implementing a global information management system is a daunting process, and the challenges are magnified for any company working within a regulated industry. With production facilities in the US and Europe and products sold in 92 markets, CaridianBCT is a world leader in blood collection and processing technology. This audio conference provides a first-hand account of how the CaridianBCT technical communications team implemented a scalable, flexible and measurable global information management system – from source content development through localization..

This case study looks at how CaridianBCT is implementing the Astoria content management system and integrating it with the Idiom WorldServer translation management system, improving the throughput, efficiency and traceability of the localization process. The speakers also discuss the drivers for change, how standards helped, and time, cost and resource considerations.

Building a Global CMS: Challenges & Lessons Learned is being presented by Jason Arnsparger & Jennifer Linton, Localization Project Manager & XML and CMS Project Manager, with CaridianBCT and airs on Tuesday, April 7, 2009. For more details or to register for this event, please visit our site www.fxconferences.com

Building Better Business Relationships

Relationships are fundamentally critical to business success. However, most individuals and organizations lack the number, quality and level of relationships to achieve their goals and have no effective way to address this critical problem. With the right mindset, process, skills and best practices, individuals and organizations can dramatically improve the productivity and speed at which they build business relationships and achieve critical business outcomes. In this high-energy session, you learn to apply proven techniques that will help you rapidly develop, deepen and manage the relationships that are most important to your success.

Building Better Business Relationships is being presented by Dr. Jeff Kaplan, Director of Leadership Development & Training, with Ferrazzi Greenlight and airs on Thursday, April 2, 2009. For more details, please visit our site www.fxconferences.com

Best Practices for Back Translation as a QA Tool

Back translation is the translation of an already-translated text back into its original language. The use of back translation as a QA tool is becoming more prevalent in the life sciences industries, as often required by regulatory industries. These translated materials include product information, labels, informed consent forms, websites, software strings and a variety of other written content.

The issues presented by this growing trend in back translation are complex and often misunderstood by those removed from the localization process. Back translation as a QA tool can be successfully accomplished when these issues are fully understood and the process properly applied.

Best Practices for Back Translation as a QA Tool was presented on 2008-08-06 and is available for download at www.fxconferences.com